Is your organization ready for change?
Take the quiz to better understand what your organization needs to achieve high-impact, sustainable change.
Is your organization ready for change?
Take the quiz to better understand what your organization needs to achieve high-impact, sustainable change.
System Change Readiness Assessment
This tool helps identify your organization's readiness for a significant practice, process, or system change and highlights key areas for development. The number of questions you see will depend on your answers.
Has a specific problem been clearly identified, and is there a shared understanding of that problem among key stakeholders?
Recommendation: Before planning a solution, facilitate discussions with stakeholders to create a clear, data-informed problem statement that everyone agrees on.
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Does your organization's leadership have a clear vision for the proposed change, and has this been effectively communicated as a priority?
Recommendation: Engage in consensus building exercises to create leadership alignment around the change and identify desired outcomes. Ctreate a communication strategy to build staff-wide support.
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Have you clearly defined the scope, core components, and specific protocols of the new practice, process, or system?
Recommendation: Document the essential elements of the new system. Be specific about what will change, who will be affected, and what "success" looks like.
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Have you mapped out and documented a new workflow for how this change will be integrated into daily operations?
Recommendation: Visually map the new process and define staff roles and responsibilities to ensure smooth and consistent execution.
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Does your organization have a plan for training all affected staff on the new system and workflows?
Recommendation: Develop a training curriculum and a plan for ongoing support to help staff learn and adapt to the new way of working.
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Does your organization have the necessary infrastructure (e.g., technology, tools, space, budget) to support this change?
Recommendation: Conduct a resource needs assessment. Identify and procure the necessary tools, technology, and logistical support required for a successful implementation.
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Do you have a system to monitor key performance indicators (KPIs) to see if the change is having the desired effect?
Recommendation: Define 2-3 simple metrics to track. Create a sustainable method to monitor these metrics to know if the change is working.
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Is the review of the new process and its impact metrics integrated into existing oversight mechanisms?
Recommendation: Make the new process a standing agenda item in relevant meetings to support staff, troubleshoot issues, and reinforce the change.
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Do you have a plan to use performance data to refine the new system and guide quality improvement (QI) efforts?
Recommendation: Establish a feedback loop where performance data is used to make iterative improvements to the new process or system.
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Has your organization developed a clear communication plan to explain the change and its rationale to all affected stakeholders?
Recommendation: Create clear, consistent messaging for different audiences (staff, clients, partners) about what is changing, why it's changing, and how it will affect them.
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Is there a culture that encourages feedback from staff and stakeholders during this transition?
Recommendation: Create formal and informal channels for staff to provide feedback on the change. Actively listen and adapt based on their frontline experience.
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Assessment Complete
You have identified your key areas for development. Review the highlighted needs above to build your implementation plan.